ABOUT US

Welcome to KVONE.

KVONE is an independent footwear brand operated by Putian Jitu Trading Co., Ltd., a company registered in China. We serve customers in the United States and other international markets through our online store.

Serving Customers in the United States

KVONE serves customers throughout the United States through our online store.

Depending on product availability, inventory location, and order destination, eligible orders may be fulfilled from our U.S. fulfillment facilities or international fulfillment operations.

We provide:

Secure payment options
Order confirmation
Shipment tracking
Customer support
Clear shipping information
Return support for eligible U.S. orders

We believe customers should have clear information about who operates our store, how orders are fulfilled, and how to contact us when assistance is needed.

Customer Support

If you have questions about our products, your order, shipping, sizing, or returns, please contact our customer support team.

We are committed to providing clear information and responsive customer service throughout your shopping experience.

kvonewear.com is operated by Pingtian Jizhi Trading Co., Ltd., a company registered in Fujian Province, China.

Legal Company Name: Putian Jitu Trading Co., Ltd.
Registration Number: 91350322MAE68DG927
Legal Representative: Zhu YiPing
Date of Establishment: December 4, 2024
Registered Address: Putian City, Fujian Province, China

The information above is provided for business identification and transparency purposes. The original Chinese business registration document issued by the relevant Chinese authorities shall prevail.

What We Do

Through our online store, www.kvonewear.com, Putian Jitu Trading Co., Ltd specializes in providing stylish, high-quality footwear to meet the needs of modern consumers.

We are committed to providing thoughtfully selected products while creating a convenient and satisfying online shopping experience for our customers.

Our Commitment

Our goal is to combine style, quality, and reliable service. From product selection to customer support, we continuously work to provide a shopping experience that customers can feel confident in.

Contact Us

For questions about our products, orders, or services, please contact our customer service team:

Email: gudian8299@gmail.com

Website: www.kvonewear.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.